Shipping policy
Every Hearth & Haven blanket ships from my studio in North Carolina. Here's what to expect.
Where we ship
United States only for now. International shipping is on the list — but we want to get domestic right first.
How we ship
Shipped via UPS Ground Saver to anywhere in the United States. Each blanket arrives in a sturdy, recyclable box sized for the piece. Two box sizes:
- Adult blankets — full-size box.
- Toddler and baby blankets — a smaller box to keep shipping costs honest.
How long it takes
I aim to pack and ship within 1–2 business days of receiving your order. Delivery time after that depends on the carrier and service you choose at checkout — you'll see live rates and estimates there. You'll get a tracking number by email the moment the label prints.
What's in the box
Every order includes:
- Your blanket, hand-finished and folded into its storage bag.
- A faux leather tag marking the colourway and the studio of origin.
- A handwritten card — because every piece deserves one.
If you've added a mesh wash bag at checkout, it ships in the same package. (And if you haven't, please consider it — see the Care Guide.)
Lost packages, address changes, holds
If your order goes missing or you need to redirect it, email hello@hearthandhaven.studio with your order number. The earlier the better — once your package is in transit, our options narrow.
— Sonia